We have a 30-day return/exchange policy for unopened/un-used items, which means you have 30 days after receiving your item to request a return. You’ll also need the receipt or proof of purchase. The return/exchange does not include the cost of shipping.
To start a return on a new/un-used item, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We do not accept returns for any product that has been opened or used.
You can always contact us for any return question at email@example.com.
The fastest way to ensure you get what you want is to return the item you have (contact firstname.lastname@example.org to see if you qualify) and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return of a new/un-used item, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
The acai berry is a small, dark purple berry native to many South American countries. You might have eaten acai in your superfood bowls or smoothies – the same qualities that make acai a superfood also make it great for your skin.
Acetyl hexapeptide-3 is often termed “the closest you can get to Botox without an injection.” It’s a short peptide (another word for a protein) that is used to reduce the appearance of wrinkles and fine lines.
Amino acids are the building blocks of all proteins -keratins, collagen and elastin are made up of amino acids. They impact the appearance of skin and play a role in repairing damaged skin, wound healing, water retention, sun protection and general balance.
Andiroba brings many soothing ingredients to the party, with benefits seen for insect bites, allergies, arthritis and anti-inflammatory effects. Native to Brazil's Amazon basin, it is a well-rounded oil that not only treats common skin issues but also eases tension and tightness in the body.
Arnica Montana contains many skin-boosting compounds, including flavonoids and lactones. The oils extracted from the yellow flower have been used to soothe and cleanse the skin. They are thought to enhance the appearance of dry or damaged skin by reducing flaking and restoring suppleness.
Avocado is packed full of healthy fats, vitamins and minerals.
At JustUs we love avocado oil for its moisturizing and antioxidant properties. They penetrate the skin deeply to replenish damaged cells and soften dryness. Vitamin C and E protect against those damaging free radicals -revitalizing aged skin.
A Brazilian fruit with rich pulp and intense scent —foresty. Rich in amino acids lysine and methionine which promotes collagen, elastin production, healthy hair, skin and nail growth. A wonder remedy from the reduction of blemishes, scarring, to the ease of eczema.
Some say it’s better than retinol without the harshness. An anti-aging powerhouse, it’s been found to improve skin brightness, sort uneven skin tone, increase plumpness, minimize enlarged pores, boost firmness, smooth out texture and lessen fine lines.
Beta-glucan is a group of naturally occurring polysaccharides that stimulate collagen and elastin formation, which firms and plumps the skin. Beta-glucan is soothing and calming. Studies have shown that it can protect the skin from environmental damage.
Bilberry is known as a supplement in support of eye health and its flavonoids help boost blood circulation. Its astringent properties are also cleansing, tightening and nourishing. This combination of being hydrating and antiseptic make it a great product for healing common skin issues, including acne.
Buriti oil is a JustUs favorite for hydration and age repair. Oleic acid, an omega-9 unsaturated fatty acid penetrates the skin deeply to replace the moisture lost with age. Beta carotene, a powerful antioxidant, has been shown to protect against harmful free radicals. A must-have ingredient in your anti-aging arsenal.
Cupuacu obstructs the evaporation of moisture from the skin and works on elasticity. It absorbs 240% more moisture than lanolin. The scent is fruity. It’s very smooth, almost soft and can be found in our special cream – Meta.
Kakadu plum extract has a high concentration of Vitamin C and soothing anti-fungal properties. While it works for all skins, it tends to do very well for those with blemish-prone skin as the fruits natural anti-oxidants work to flush out toxins.
Lavender oil is known for its "relaxing" demeanor, even when it comes to skincare. It is a gentle moisturizer and non-comodogenic. But don't be fooled into thinking it doesn't pack a punch. Lavender oil is naturally antibacterial and may help in preventing, calming and healing painful acne breakouts.
Nicotinamide is a major form of vitamin B3. Scientists theorize that it is effective because it’s a precursor to two cofactors that are essential to chemical reactions in cells, including skin cells, allowing them to repair damage. Dark spots and wrinkles don’t stand a chance.
Sea minerals nourish the skin: they increase cell regeneration, restore essential nutrients and vital trace elements into the skin. They are also great for strengthening skin tissue, stimulating blood circulation and removing toxins from the skin.
Also known as ‘green gold’, the thick green oil from the tamanu plant is commonly used in traditional medicines. It is believed to have wound healing and cell regenerating properties, so we love it for the treatment of acne scars, dryness, eczema, stretch marks and ingrown hairs. Tamanu may also be anti-inflammatory, anti-bacterial and anti-fungal.
Murumuru Butter has a nutty scent and is a potent source of antioxidants. It is like a vegetable silicone. It absorbs quickly and forms a protective without clogging pores. It can be found in Condition. Rainforest Repair Balm.